MINNESOTA REVENUE


Home | About Us | Links | NorthStar | Press Releases | Espanõl | Other Languages | Site Help

Search    Search Tips
Forms and Instructions Publications e-Services Employment Contact Us
News release

Contact:
James Zwilling, Minnesota Department of Revenue

Media questions only please

651-556-6397 (NEWS)
email: james.zwilling@state.mn.us
Website: http://www.taxes.state.mn.us


For immediate release: June 28, 2006

Department of Revenue to assist taxpayers whose private information was included in a package lost in the mail

St. Paul, Minn. – The Minnesota Department of Revenue announced today that a package containing public, private and non-public data on approximately 2,400 individuals and 48,000 businesses is missing in the mail.

The Postal Service and the Department of Revenue continue taking all actions possible to locate this package, but have not yet been successful. There is no indication that the package was acquired by an unauthorized party, but that possibility cannot be ruled out until the package is located.

The department mailed letters to the affected individual taxpayers this morning as required by state law. Additionally, the department will offer guidance to affected individuals on how they can obtain free credit reports and monitor for fraudulent activity.

An employee at the Department of Revenue’s regional office in Brainerd sent the package from the area by certified mail to the department’s main office in St. Paul on May 16. The Postal Service was notified June 13 that the package was missing. The Postal Service had no record of the package, except for the receipt in possession of the Department of Revenue, because the Baxter location where it was processed did not have tracking capabilities.

The department believes the package contains a small number of checks, some departmental correspondence and a tape used to back up the regional office’s computer servers. It is highly unlikely that an unauthorized user could gain access to the information contained on the tape, which includes information gathered and processed on computers in the Brainerd office, said Steve Kraatz, acting chief information officer at the Department of Revenue.

“An expensive and elaborate process would have to be undertaken for an unauthorized individual to gain access to this information,” Kraatz said. “Nonetheless, we take any potential compromise of personal data very seriously at the Department of Revenue and are therefore responding accordingly.”

It is believed that the backup tape and other contents of the missing package include:

  • Names, addresses, employment data and social security numbers for about 2,400 individuals and names and tax data for about 48,000 businesses.
The tax data for the businesses include:

  • business names, addresses, Minnesota tax identification numbers and contact people for tax matters
  • correspondence that confirms the date, time and location for conducting an audit
  • audit work papers
  • explanations of audit adjustments and the sampling methodology that may have been used
  • subsequent correspondence regarding audits and spreadsheets of the sampling analysis
Affected individual taxpayers should receive notice of the lost data within the coming days, and businesses should receive notice in the beginning of July. If the package is located or data is discovered to have been unlawfully used, those taxpayers will receive additional notification from the Department of Revenue.

If taxpayers determine that unauthorized activity is occurring, recommended actions include:

  • Contacting the Department of Revenue between the hours of 7:30 a.m. and 4 p.m., Monday through Friday, at the number provided to them in our correspondence.
  • Contacting the Social Security Administration at 1-800-269-0271 or www.ssa.gov
  • Contacting the Federal Trade Commission Identity Theft Hotline at 1-877-438-4388 or www.consumer.gov/idtheft
Taxpayers can also contact their bank and credit reporting bureaus to request a fraud alert be placed on their account so no new credit will be issued without contacting them first. All consumers can also monitor their own credit reports by requesting one free report each year from each of the three major credit reporting bureaus.

Experian

1-888-397-3742

www.experian.com

Trans Union

1-800-680-7289

www.tuc.com

Equifax

1-800-525-6285

www.equifax.com

“We remain confident that the package will surface,” said Department of Revenue Commissioner Dan Salomone. “But in the meantime we want to assure taxpayers that we will be here to assist them with any inconveniences they may face.”